Community Television Codes of Practice


The current Codes of Practice

The Codes of Practice cover issues including:
   Governance – community access principles and internal dispute resolution
   Handling complaints from the public
   Programming standards
   Children’s television
   Program classification

Download the Community Television Codes of Practice (PDF)

A complaint that a broadcaster has breached the Codes of Practice must first be lodged with the broadcaster in writing, either by mail, fax or email. The complaint must include the name and postal address of the person making the complaint.

The broadcaster will consider the complaint and provide a written response within 60 days of receipt of the complaint. If the complainant is not satisfied with the response, or does not receive a response within 60 days, they may refer the complaint to the ACMA for further investigation.

ACMA – Community Broadcasting complaints

A complaint that a broadcaster has breached its licence conditions or the provisions of the Broadcasting Services Act can be made to ACMA directly without first sending the complaint to the broadcaster.

Broadcasters and ACMA are not obligated to investigate complaints where the complaint is clearly frivolous, vexatious or not made in good faith.



Australian Television Links

Community TV in Australia

Community TV Stations
Community TV Codes of Practice
ACTA Contacts
Australian Communications and Media Authority
C31 Melbourne and Geelong
TVS - Television Sydney
31 Digital Queensland
Channel 44 Adelaide
  Copyright © 2011 The Australian Community Television Alliance (ACTA)